Terms of Service

Last updated: August 5, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between you and Superior Roofing Company ("Superior Roofing," "the Company," "we," "us," or "our") governing your access to and use of heysuperior.com, our virtual roofing consultation and estimating services, your homeowner progress dashboard, and related features (together, the "Services").

By accessing or using the Services, creating an account, requesting a quote, or signing a document through the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. You represent that you are at least 18 years old and able to enter into a binding contract.

2. Company Information

Company: Superior Roofing Company
Address: 6511 Lexington St, Duluth, Minnesota
Email: info@heysuperior.com
Phone: 218-248-6060
Website: https://heysuperior.com

3. Electronic Communications, Signatures, and Records

By using the Services, you consent to transact business electronically. You agree that:

your electronic signature, click-to-accept, and other electronic approvals have the same legal force and effect as a handwritten signature, consistent with the federal E-SIGN Act and applicable state Uniform Electronic Transactions Act (UETA);
agreements, approvals, disclosures, and notices we provide or that you sign electronically are valid, enforceable, and admissible; and
we may deliver notices to you electronically, including by email or through your dashboard.

You may withdraw consent to transact electronically by contacting us, but doing so may prevent you from using the Services.

4. The Services

Superior Roofing provides a virtual-first roofing consultation and estimating process. Depending on your project, the Services may include:

virtual property assessment using satellite and aerial imagery, LiDAR measurements, and 3D scans;
3D CAD models, renderings, estimates, and telemetry reports;
a homeowner progress dashboard and remote video updates;
digital quotes, approvals, e-signatures, and online project planning; and
scheduling and coordination of on-site inspection and installation.

5. Estimates and Service Limitations

Virtual estimates are preliminary. Assessments, measurements, models, renderings, and estimates produced from satellite imagery, LiDAR, aerial data, and other remote telemetry are prepared from third-party and remotely sensed data and represent our good-faith preliminary evaluation only. You acknowledge and agree that:

initial virtual estimates are subject to change following physical inspection and actual field conditions;
remotely sensed data may contain inaccuracies, gaps, or outdated information, and results depend on the quality and currency of third-party data;
final pricing, scope, and specifications are established only in a signed construction/services agreement after physical verification; and
conditions not visible or measurable remotely (including structural issues, decking, underlayment, or other conditions beneath the roof surface) may require changes to scope and price.

Nothing on the Site or in a virtual estimate is an offer or a binding commitment to perform work at a stated price until confirmed in a signed agreement.

6. Accounts and the Homeowner Progress Dashboard

To use the dashboard you must create an account and provide accurate information. You agree to:

keep your login credentials confidential and not share your account;
be responsible for all activity under your account;
notify us promptly at info@heysuperior.com of any unauthorized use or suspected breach; and
not attempt to access another user's account or any non-public area of the Services.

We may suspend or terminate an account for violation of these Terms, suspected fraud or security risk, or as required by law. You may request account closure by contacting us.

7. Digital Approvals and Authorizations

The Services let you review and approve estimates, scopes, change orders, and other documents electronically. When you approve or sign a document through the Services, you authorize us to rely on that approval as your binding instruction. You are responsible for reviewing documents before signing.

8. Intellectual Property

Company materials. All content and materials made available through the Services, including the Site design, text, graphics, logos, trademarks, software, and the 3D CAD models, renderings, telemetry reports, measurements, and assessments we prepare, are owned by Superior Roofing Company or its licensors and are protected by intellectual property laws.

Ownership of project deliverables. Superior Roofing retains all ownership of the 3D CAD models, renderings, telemetry reports, and other work product generated during the consultation and estimating process, including where provided to you for review. Unless we agree otherwise in writing, you receive a limited, non-exclusive, non-transferable license to view and use those materials solely to evaluate and carry out your own roofing project. You may not resell, redistribute, publicly post, or use them to solicit competing bids or for any commercial purpose without our written consent.

Your content. You retain ownership of information and materials you submit. You grant us a license to use them as needed to provide the Services and as described in our Privacy Policy.

9. Acceptable Use

You agree not to:

use the Services for any unlawful purpose or in violation of these Terms;
interfere with, disrupt, or attempt to gain unauthorized access to the Services or their systems;
upload malicious code or infringing, false, or misleading content; or
reverse engineer, scrape, or copy the Services except as permitted by law.

10. Third-Party Services and Data

The Services rely on third-party providers, including satellite and aerial imagery, LiDAR and property-data sources, e-signature platforms, payment processors, and mapping and analytics tools. We do not control and are not responsible for the accuracy, availability, or practices of third-party services and data. Your use of third-party services may be subject to their own terms.

11. SMS / Text Messaging Terms

If you opt in to SMS communications:

Frequency: message frequency varies by project term and length.
Rates: message and data rates may apply, depending on your carrier.
Opt out: reply STOP at any time to unsubscribe; you may receive a confirmation message.
Help: reply HELP or contact info@heysuperior.com or 218-248-6060.
Privacy: see our Privacy Policy. Mobile opt-in and consent are not shared with third parties for their marketing.

12. Relationship to the Construction/Services Agreement

These Terms govern your use of the Site, dashboard, and virtual process. The scope of work, price, timelines, and workmanship warranty for any roofing project are governed by the separate written construction/services agreement you sign. If these Terms conflict with that signed agreement regarding the work itself, the signed agreement controls.

13. Disclaimers

Except as expressly stated in a signed agreement, the Services and all materials are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty regarding the accuracy or completeness of remotely sensed data or estimates. We do not warrant that the Services will be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the fullest extent permitted by law:

Superior Roofing will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising out of or relating to the Services;
Superior Roofing will not be liable for losses arising from inaccuracies, gaps, or errors in third-party satellite, aerial, LiDAR, or other remotely sensed data, or from unforeseen structural, decking, or other conditions beneath the roof surface that were not reasonably discoverable through the virtual process; and
our total aggregate liability arising out of or relating to the Services will not exceed the greater of the amount you paid to us for the Services giving rise to the claim in the twelve (12) months before the claim, or one hundred U.S. dollars (USD $100).

Some states do not allow certain limitations, so some of the above may not apply to you. This section does not limit liability that cannot be limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Superior Roofing Company and its officers, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Services, your violation of these Terms, or your violation of any law or third-party right.

16. Dispute Resolution; Binding Arbitration; Class-Action Waiver

Please read this section carefully. It affects your legal rights, including your right to a jury trial and to participate in a class action.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at info@heysuperior.com and give us 30 days to resolve the dispute informally.
Binding arbitration. If we cannot resolve the dispute, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court, except as stated below. The Federal Arbitration Act governs the interpretation and enforcement of this section.
Class-action waiver. You and Superior Roofing agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.
Jury-trial waiver. To the extent a dispute proceeds in court, you and Superior Roofing waive any right to a jury trial.
Small-claims carve-out. Either party may bring an individual claim in small-claims court if it qualifies.
30-day opt-out. You may opt out of this arbitration and class-waiver provision by sending written notice to info@heysuperior.com within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect the other sections of these Terms.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws rules. Subject to Section 16, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in St. Louis County, Minnesota, and you consent to their jurisdiction and venue.

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after an update takes effect constitutes acceptance of the revised Terms.

19. General

Entire agreement. These Terms, the Privacy Policy, and any signed agreement are the entire agreement between you and Superior Roofing regarding the Services.
Severability. If any provision is held unenforceable, the remaining provisions stay in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

20. Contact Us

Email: info@heysuperior.com
Phone: 218-248-6060
Mail: Superior Roofing Company, 6511 Lexington St, Duluth, Minnesota